Live. Grow. Belong.
A Life of Your Own.Support Along the Way.
Supporting young adults aged 18+ and adults to develop practical life skills, increase independence, strengthen community participation, and pursue meaningful personal goals through individualized, person-centred support that promotes choice, dignity, inclusion, and overall well-being.
- Individualized Support
- Supported Living
- Life Skills
- Community Participation
- 24/7 Residential Support
Our Purpose
Support Should Open Doors.Not Create Dependence.
GoodHeart believes support should help people discover abilities, build confidence and create more opportunities for participation and independence.
- Live
- Learn
- Connect
- Grow
- Belong
Helping people build lives, not simply receive services.
A Home.
A Support System.
A Community.
A Path Forward.
Supporting someone should never mean taking control of their life. GoodHeart provides the structure, relationships, tools and opportunities individuals may need to develop confidence and participate more fully in everyday life.
Who We Support
Every Person Is Different.Their Support Should Be Too.
GoodHeart supports adults 18 years and older through individualized residential, supported-living and community-based assistance.
Developmental & Intellectual Disabilities
Support designed around daily living, communication, individual abilities and personal goals.
Explore supportAutism Support
Individualized environments respecting communication styles, sensory needs, routines, interests and strengths.
Explore supportMental Health & Dual Diagnosis
Structured support promoting stability, participation, positive routines and personal development.
Explore supportBehavioural Support
Person-centred strategies designed to better understand behaviour and support positive quality-of-life outcomes.
Explore supportSubstance Use & Recovery
Structured support complementing an individual's broader recovery and community-support plan.
Explore supportComplex Support Needs
Individualized planning for adults requiring multiple coordinated supports.
Explore support
Person-Centred Support
Start With The Person.Not The Program.
GoodHeart develops support around the individual's goals and circumstances rather than expecting everyone to fit into the same service model.
- Strengths
- Preferences
- Communication
- Relationships
- Goals
- Health & Well-Being
- Community
- Culture
- Daily Living
- Dreams
Quality of Life
What Does A Good Life Look Like?
GoodHeart recognizes that quality of life can mean something different to every person.
Feeling Safe
Environments where a person can relax, trust and be themselves.
Having Choices
Everyday decisions that genuinely belong to the individual.
Having Somewhere To Belong
A home and a community where a person is welcome.
Learning New Skills
Practical abilities practised at a realistic pace.
Building Relationships
Connections with staff, peers, family and community.
Being Part Of Community
Participation beyond the front door, every week.
Having Meaningful Activities
Days shaped by interests, not by filling time.
Developing Independence
Needing less assistance with something that mattered.
Being Heard
Opinions and preferences that change what happens next.
Working Toward Personal Goals
Progress measured against the person's own goals.
Supported Living
A Home Is More Than A Place To Sleep.
GoodHeart's residential environments are built around safety, choice, routine, responsibility, skills, relationships, community and independence.
Discover Supported Living
Safety
A comfortable environment with appropriate support.
Choice
Participation in everyday decisions.
Routine
Predictability where beneficial.
Responsibility
Opportunities to contribute to household life.
Skills
Learning everyday living abilities.
Relationships
Developing positive connections.
Community
Participating outside the residence.
Independence
Building capabilities over time.
Life Skills
Building Skills For Everyday Life.
Support + Practice + Opportunity = Greater Independence
Community Participation
Life Doesn't Stop At The Front Door.
Community participation creates opportunities for connection, learning, contribution and belonging.
- Recreation
- Fitness
- Libraries
- Volunteering
- Community events
- Shopping
- Arts
- Employment preparation
- Restaurants
- Parks
- Public transportation
- Cultural events
- Education
Discover
Explore new interests.
Participate
Become involved.
Connect
Build relationships.
Contribute
Volunteer and share abilities.
Belong
Develop meaningful community connections.
Choice & Self-Advocacy
Their Life.Their Voice.
GoodHeart promotes opportunities for supported individuals to participate meaningfully in decisions affecting their lives. Supported decision-making means the person decides — and we help them understand the options, weigh them and be heard.
What would you like to learn?
What matters to you?
What would you like to change?
Where would you like to go?
What are you proud of?
What would you like more support with?
The Support Journey
How Support Takes Shape.
Support is not a single decision. It is a cycle of listening, planning, practising and reviewing.
- 01
Listen
Understand the individual and the people important to them.
- 02
Understand
Learn strengths, needs, preferences and circumstances.
- 03
Plan
Develop meaningful and realistic goals.
- 04
Support
Provide individualized assistance.
- 05
Develop
Practice skills and build confidence.
- 06
Review
Measure progress and identify changes.
- 07
Grow
Create opportunities for greater independence and participation.
Family & Circle of Support
Support Works Better Together.
With appropriate consent and involvement, GoodHeart collaborates with the people and professionals around each individual. The individual always remains at the centre.
- Families
- Guardians
- Case managers
- Developmental-service agencies
- Clinicians
- Behavioural professionals
- Healthcare providers
- Community organizations
Community Partnerships
Stronger Communities Are Built Together.
GoodHeart seeks relationships with community organizations that expand the range of opportunities available to the adults we support — places to learn, contribute, exercise, work and belong.
Partner With GoodHeartPotential partners
- Recreational facilities
- Libraries
- Employers
- Volunteer organizations
- Colleges
- Healthcare providers
- Developmental-service organizations
- Mental-health organizations
- Cultural organizations
- Community centres
- Municipalities
Our People
Exceptional Support Starts With Exceptional People.
GoodHeart strives to recruit and develop support professionals who bring the qualities that make individualized support work in practice.
- Compassion
- Professionalism
- Patience
- Integrity
- Cultural responsiveness
- Creativity
- Reliability
- Respect
Training & Continuous Learning
Staff development and continuous learning are central to service quality. Training is ongoing, documented and reviewed as the needs of the people we support change.
Outcomes
Outcomes That Matter.
We do not measure ourselves by how many services were provided. We measure the things a person can say about their own life.
I learned something new.
I made more choices.
I participated in my community.
I developed a relationship.
I became more confident.
I needed less assistance with something.
I tried something new.
I worked toward one of my goals.
I felt heard.
I felt that I belonged.
GoodHeart Stories
Progress Looks Like Everyday Moments.
The kinds of goals people work toward with GoodHeart. Stories are only ever published with proper consent, and never include identifying personal information.
Learning To Cook Independently
From side-by-side meal prep to a full meal made alone.
Taking Public Transit
Practising a route until the trip belongs to the person.
Starting A Volunteer Placement
Contributing skills to an organization in the community.
Joining A Recreation Program
A weekly activity chosen for genuine interest.
Learning To Budget
Tracking spending and planning for something wanted.
Building A Weekly Routine
A rhythm that makes the week predictable and purposeful.
Referrals
Finding The Right Support Starts With A Conversation.
GoodHeart does not automatically accept every referral. A professional intake process helps everyone determine whether our support is genuinely the right fit.
Each referral is reviewed based on
- Individual needs
- Goals
- Support intensity
- Available resources
- Compatibility
- Safety
- Staffing
- Residential capacity
- Funding arrangements where applicable
Questions
Frequently Asked Questions
Every referral requires assessment for program suitability, available resources, support needs and placement capacity.
A Meaningful Life Looks Different For Everyone. Support Should Too.
GoodHeart works alongside individuals, families and community partners to create support built around the person.